THS Privacy Policy
Last updated December 18, 2012.
The THS Foodservice name and reputation were built on a foundation of trust. This THS Foodservice Privacy Policy ("Policy") describes how THS Foodservice collects, uses and discloses personal information of customers and businesses through our website and online services, including thsfs.com, through our programs and in our physical business location ("Services"). This Policy does not apply to websites and services that display or link to different privacy statements. Websites and services co-branded with other partners may display or link to a joint privacy statement or separate privacy statements of our partners in addition to our Policy.
What Type of Information Does THS Foodservice Collect?
Personal Information that may be collected by THS Foodservice may include:
- Name, postal address, phone number, and e-mail address.
- Financial account information, such as credit card number and other payment information.
We may also collect information about you such as:
- If you create an account - your username, password, your city of birth, your birthday and mobile phone number.
- If you buy goods at our warehouse or through our programs or otherwise - what you buy, where you buy, and how frequently you buy.
- If you take a survey or interact with us in various other ways - demographics information and information about subjects that may interest you.
We may automatically collect website use information when you visit our Site. This information may include information about your Internet service provider, your operating system, browser type, domain name, Internet protocol (IP) address, your access times, the website that referred you to us, the Web pages you request, and the date and time of those requests. Our collection of website use information may involve the use of cookies. Cookies are small data files stored on your hard drive by a website. Among other things, cookies help us improve our Site and your experience. We use cookies to see which areas and features are popular and to count visits to our Site.
THS Foodservice may also collect aggregated data or anonymized data that does not directly identify you.
We may combine information we collect about you with information we receive from third parties.
How Does THS Foodservice Use Information About You?
THS Foodservice may use information about you for purposes described in this Policy or disclosed to you on our Site or with our Services. For example, we may use information about you to:
- Process and manage your purchase and use of THS Foodservice products and services, including your accounts and program participation.
- Respond to your customer service inquiries, post your comments or statements on any blog or other online forum maintained on our Site, or take other actions in response to your inquiries or other Site activities.
- Create personalized promotions by combining your personal information with non personal information about you, such as the amounts and types of purchases you make or any benefits you receive through our programs.
- Communicate with you about your orders or purchases, your services, accounts and program participation, a contest or sweepstakes you have entered, and your requests for information.
- Communicate with you about our brands, products, events or other promotional purposes, including co-branded offers and affiliate and partner offers.
Does THS Foodservice Share Personal Information with Third Parties?
THS Foodservice shares your personal information in limited ways.
- We may share personal information about you with others with your consent.
- We may also share information with companies that provide support services to us such as credit card processors. These companies may use information about you to perform their functions on our behalf.
- We may disclose specific information (i) upon lawful request, in response to legal process, and when required to comply with laws, (ii) to enforce our agreements, corporate policies, and terms of use or (iii) to protect the rights, property or safety of THS Foodservice, our employees, agents, customers, and others.
- If you participate in any blog or other online forum on our Site, any personal information that you post on our Site may be shared with other forum participants and Site visitors.
- In the event of a merger, acquisition, financing, or sale of assets or any other situation involving the transfer of some or all of our business assets, THS Foodservice may disclose personal information to those involved in the negotiation or transfer. We may also share aggregated or anonymized information that does not directly identify you.
What Choices Does THS Foodservice Offer About Personal Information?
THS Foodservice offers choices for you to request to update or change your personal information and how we communicate with you. Here are some of the ways you can request changes:
- Follow the opt-out instructions in promotional emails we send you.
- Log in to your thsfs.com account, if you have one, and visit the profile management section to manage your contact information (email and postal address) preferences and to update your personal information.
- Call 1-423-267-3821.
If you opt out of receiving promotional communications from us, we may still send you non-promotional communications such as emails about your accounts or our ongoing business relations.
You can usually choose to set your browser to warn you when a cookie is being sent or to remove or reject cookies. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookie settings. If you choose to remove or reject cookies, it may affect features or Services on our Site.
How is Personal Information Secured?
THS Foodservice takes reasonable steps to maintain appropriate physical, technical and administrative security to help prevent loss, misuse, unauthorized access, disclosure or modification of personal information.
While we take these reasonable efforts to safeguard your personal information, no system or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
Privacy Policy Updates
We may update this privacy policy from time to time. When we do so, we will post the new privacy policy on this page and change the date at the top of the policy. We encourage you to check the date of our privacy policy when you visit this Site for any updates or changes. We will notify you of any modified versions of the privacy policy that might materially affect the way we use or disclose your personal information.
Questions and Feedback
We welcome your questions, comments and concerns about privacy.
THS Foodservice can be contacted online, at (423) 267-3821, or by postal mail at THS Foodservice, Inc., 801 E. 12th Steet, Chattanooga, TN 37403.
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